Privacy policy

Last updated: May 2026

Favourite Pawson ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

Information We Collect

When you visit or make a purchase from our store, we may collect:

  • Personal details: your name, email address, shipping address, and phone number
  • Payment information: payment card details (processed securely — we do not store card numbers)
  • Order information: items purchased, order history, and transaction details
  • Device and usage data: IP address, browser type, pages visited, and referring URLs
  • Communications: emails or messages you send us

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Prevent fraud and maintain the security of our store
  • Improve our website and product offerings
  • Comply with applicable laws and regulations

Sharing Your Information

We share your information only as necessary to operate our store:

  • Shopify — our e-commerce platform. Shopify powers our store and processes payments. See Shopify's Privacy Policy.
  • Printify / Monster Digital — our print-on-demand fulfilment partner. We share your name and shipping address to produce and ship your order.
  • Shipping carriers — your name and address are provided to carriers (e.g. USPS, UPS) to deliver your order.
  • Legal obligations — we may disclose your information if required by law or to protect our legal rights.

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to support basic store functionality, remember your cart, and understand how visitors use our site. You can manage cookie preferences in your browser settings. Note that disabling cookies may affect store functionality.

Data Retention

We retain your personal information for as long as necessary to fulfil your order, comply with legal obligations, and resolve disputes. Order records are typically retained for up to 5 years.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete your data. California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete it, and the right to opt out of its sale (we do not sell personal information).

To exercise any of these rights, please contact us at support@favouritepawson.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our store after any changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@favouritepawson.com.